Shipping policy

Shipping Policy

Last Updated: June 2026

At DecorLoft, we are committed to delivering your home décor products safely and efficiently. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • During peak seasons, sales events, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • India: 5–10 business days

  • Remote Areas: 7–14 business days

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location.

  • We may offer free shipping promotions on selected products or order values from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information. You can use this tracking number to monitor the status of your shipment.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays may occasionally occur due to factors beyond our control. If your order has not arrived within the estimated timeframe, please contact our support team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. DecorLoft is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Damaged Packages

If your package arrives damaged:

  1. Take clear photos of the package and product.

  2. Contact us within 48 hours of delivery.

  3. Include your order number and supporting photos.

We will review the issue and work toward a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team:

Email: thedecorloft13@gmail.com

We appreciate your trust in DecorLoft and look forward to helping you create a beautiful home.